Please read these below frequently asked questions before contacting customer support.
Frequently Asked Questions / FAQ
What is your return policy / 30-day money back guarantee?
If you are unsatisfied with the PhysioBoard, you can return it for a full refund. Contact us for a return authorization and shipping label. Your PhysioBoard must be returned undamaged in the original shipping packaging within 30 days of purchase. Click here to read more information about the refund policy.
How much does PhysioBoard weigh?
The PhsyioBoard weighs 11 Pounds (about the same weight as lifting an ironing board, but much more simple).
How long does it take to ship?
Each PhysioBoard is constructed by hand in Canton, Michigan. Due to required manufacturing time, all orders are shipped within 2-3 business days. Standard shipping approx. 3-5 days in transit.
Where do you ship to? Do you ship to U.S., Canada, UK, Mexico?
We ship everywhere! All 50 U.S. States have FREE SHIPPING. Please contact customer service for international shipping pricing if you are outside of the United States. Email: support@physioboard.net
Is any assembly required?
Assembly is not required. Your PhysioBoard comes fully assembled. Just remove the packaging and it is ready to use.
Does it fold?
No, the PhysioBoard does not bend or fold. It comes in one piece ready to convert your soft bed into a firm, supportive exercise surface.
Does PhysioBoard have padding?
Yes, the PhysioBoard comes with 3/8" thick closed cell polyethylene foam padding. The closed cell type foam provides extra cushion and moisture resistance for easy cleaning.
Do you have exercise videos?
Yes! We have a wide assortment of videos created by Physical Therapist Dr. Shelly Karbowski to help you with your exercise routine! You can view all videos by clicking this link here or going to the "exercise videos" tab on our website.
What size bed should be used with the PhysioBoard?
The PhysioBoard can be used on a twin, full, queen, or king-sized bed. Simply place the board 6 inches from the edge of the bed and begin using!
Can other exercise positions, besides lying on your back, be done on a PhysioBoard?
Yes! Exercised done on your stomach, seated, or on your hands and knees can be done on the PhysioBoard. Planks, bridges, yoga and Pilates can all be done effectively on your bed with PhysioBoard!